Communication is so important and it’s easy to misunderstand especially when most of us are talking through Zoom or texting these days. It happens to us all. I
So here’s some tips that might help:
- Make your intentions clear. Try not to mix words, and don’t beat around the bush or come off sounding wishy washy. Say exactly what you mean. And, you don’t have to have a direct or “in your face” tone to get your point across. In fact, I actually don’t like directness, it turns me away.
- Ask if the person understands you. There’s nothing wrong with asking if the person understood what you said and to repeat it back. This way, you can discuss any problems or confusion beforehand.
- Watch your body language. Our words can contradict our countenance. I would rather be transparent then to say one thing while thinking another. Even on video calls, the top portion of us still shows up.
- Don’t be afraid to speak up. I had this problem all through school. Whenever I had a question, I was too afraid to raise my hand. I don’t know how I managed to get through grade school all those years. It wasn’t till after high school that I overcame that. I find it’s much better to ask questions even if I have to ask more than once so that I totally understand.
- Use person to person meetings when it becomes necessary. Now, don’t get me wrong, I text and email all the time, but I have been in situations where a phone call or a Zoom video call was needed. This usually happens for me when I’m working on a project and my question is too involved or too long to text or email.
We can’t always avoid misunderstandings or miscommunications, but I think following these tips can at least cut down on them.
Nothing’s worse than acting on mis-information and having to go back and correct mistakes that may have been avoided.